PAIA Manual

This manual is published in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000 ("PAIA"). PAIA gives effect to the constitutional right of access to any information held by a private body that is required for the exercise or protection of any rights.

Company information

Information Officer

The Information Officer is responsible for ensuring Parthenius Air's compliance with POPIA and PAIA, and for handling requests for access to information.

Guide on how to use PAIA

The South African Human Rights Commission ("SAHRC") has compiled a guide on how to use PAIA. This guide is available from the SAHRC at:

Records held by Parthenius Air

Parthenius Air holds records in the following categories:

Corporate and statutory records

• Certificate of incorporation and memorandum of incorporation
• Shareholder registers and resolutions
• Financial statements and tax records
• Employment contracts and HR records

Operational records

• SACAA licensing documentation and flight records
• PSIRA registration records
• Client contracts and service agreements
• Operational deployment records
• Drone footage and imagery from operational deployments (subject to client confidentiality and the Surveillance Policy)

Website and communications records

• Enquiry form submissions (name, email, organisation)
• Business correspondence

How to request access to records

A request for access to records held by Parthenius Air must be made in writing using the prescribed Form C, available from the South African Human Rights Commission website.

Requests must be submitted to the Information Officer at the contact details above, and must include:

• The requestor's full name and contact details
• A description of the records requested
• The form in which access is required
• The right the requestor is seeking to exercise or protect
• An explanation of why the records are required

The prescribed request fee of R140 is payable upon submission, with a further access fee payable upon granting of access, as prescribed under the PAIA Regulations.

Grounds for refusal

Parthenius Air may refuse a request for access to records on the grounds set out in PAIA, including where disclosure would:

• Unreasonably disclose the personal information of a third party
• Reveal trade secrets or commercially sensitive information
• Breach client confidentiality obligations
• Prejudice the safety of individuals or the security of operational deployments
• Be protected by legal professional privilege

Applicable legislation

Parthenius Air's operations are subject to and we hold records in terms of, among others, the following legislation:

• Companies Act 71 of 2008
• Protection of Personal Information Act 4 of 2013
• Promotion of Access to Information Act 2 of 2000
• Civil Aviation Act 13 of 2009
• Private Security Industry Regulation Act 56 of 2001
• Electronic Communications and Transactions Act 25 of 2002
• Labour Relations Act 66 of 1995
• Basic Conditions of Employment Act 75 of 1997
• Income Tax Act 58 of 1962

Updates to this manual

This manual will be updated as required by law or as material changes occur to our operations or records holdings. The current version is dated July 2026.